General questions

When can I use the Cuddl carrier? 

The recommendation is to only use the Cuddl carrier once your child is able to sit up and support their own head independently. This age is usually around 9 months but can be earlier or later than that. The Cuddl can then be used for the next few years up to 20kg in weight. 

What do children love about the Cuddl carrier?
Unlike other bulky carriers, the Cuddl allows your child to be able to sit freely in the sling without feeling restricted, and the bonus is that, they get to be cuddled by their favourite person!  

What do parents love about the Cuddl carrier? 

It’s compact, efficient and effortless! It is designed to help absorb the weight of your child a little, to help ease your back and shoulder pain. 

What makes the Cuddl different to other carriers? 
Traditional  carriers are used mainly for newborns to young babies, however as they get a bit bigger they become more wriggly and want to do more. The Cuddl is designed to be used for the children who want to get in and out of your arms without the hassle. 

• only have one crossbody strap compared to the numerous straps that have to be readjusted on traditional carriers 
• more compact compared to traditional carriers (need an extra bag just for the carrier) and can fit into almost every bag
• more efficient, your child can easily get in and out of the carrier in a matter of seconds 
• less restrictive, your child is able to look around more easily in your arms compared to the constrained straps in a traditional carrier

How do I clean/wash my Cuddl? 
For light cleaning, use a damp cloth to clean the surface of the carrier. Wash in in cold water on a gentle wash. Do not soak or use bleach. Air dry only to ensure longevity

Is the Cuddl a hands free carrier? 
No, the Cuddl carrier is not hands free. It is designed to allow you to carry your child without straining your back. You must always have one arm around your child whilst using the Cuddl. 

Is there an age /weight limit with the Cuddl?

Only used with infants from 9 months up to 4 years and max 20 kg 

What are the dimensions of the carrier? 

Safety questions

You and your child’s safety while wearing our Cuddl carrier is paramount to us, therefore, please ensure to read through our safety page and ‘how to wear’ page thoroughly before using it. Below are some common questions that people have. 

How should my child sit in the Cuddl carrier?

Your child should sit with their knees bent. Their knees should be positioned slightly higher than hips in an “M” position

Is the Cuddl safe for newborns? 

The Cuddl is not designed to be used with newborns as they are unable to support their neck. Ensure your child is able to sit independently before using the Cuddl. As your child grows and sits up, the Cuddl is the perfect companion for all your adventures.

How do I make sure my child is safe in the Cuddl carrier? 

Always have one hand on your child’s back and ensure to follow the instructions on how to safely use our Cuddl carrier. Do not use the carrier if any parts are missing or broken.